This insurance is for
People who only want cover for their home's plumbing and drainage
Frequently asked questions
This insurance is only for homeowners.
It doesn’t include cover for flats, apartments, mobile homes or park homes. Business premises and council and housing association properties cannot be covered.
This insurance is only for homeowners.
It doesn’t include cover for houses, bungalows, mobile homes or park homes. Business premises and council and housing association properties cannot be covered.
Plumbing and Drainage Plus is currently available at 75p a month (£9 a year) for the first year only.
This offer ends on 28th September 2022 and is for homeowners only.
Once this offer expires, the product will revert to its standard price, £1 a month for the first year. Terms and conditions and exclusions apply.
To make buying your cover as simple as possible, please make sure you have the following information to hand:
- Details of the house, bungalow or flat you want to cover
- A valid email address
- The bank of whoever will pay for the insurance
There is a cancellation period that begins at the same time as your cover. This is shown in your Policy Schedule as the Cancellation Period.
If you cancel your cover during the cancellation period and have not made a claim, you will receive a full refund.
If you have made a claim, you will receive a refund less an amount for the number of days which you have been on cover.
If you cancel after the cancellation period and have not made a claim, you will receive a refund less an amount for the number of days you have been on cover.
If you have made a claim, you will be required to pay any remaining payments due for the full term of your policy.
See the terms and conditions of your policy for more information on cancellation.
Once your policy is set up, there’ll be an initial 28 day exclusion period during which you will not be able to claim.
After that, you can make an unlimited number of claims a year.
You will have to pay £30 for each claim you make. We’ll need this payment before your claim can be progressed.
We can only accept payment using the following cards: Mastercard, Visa, Visa Debit or Maestro.
Please read the terms and conditions of your policy for full details.
Your local water company may provide assistance if your external underground water supply pipe is leaking. Please contact them directly for details.
Your cover is set up so that it will automatically renew every year. This is to make the process of renewing easier and ensure your home has continuous cover. We’ll send you a reminder about 4 weeks before your cover is due to renew. This will confirm the price of your cover for the next year and prompt you to check that it still meets your needs.
The price of your cover will increase at renewal. Customers about to renew their cover for a second year can expect to pay £13.32£13.32 a month (£159.84£159.84 for the year), provided they have made no claims.
If you’d rather your cover didn’t automatically renew, you can cancel this feature when you apply. Alternatively, you can contact us to switch off automatic renewal at any time afterwards.
If you decide you don’t want your cover to automatically renew, you’ll need to contact us each year to renew it yourself and organise payment.
No. You only have to pay your insurance premium and - in the event you make a claim - your excess. Our prices include all fees and Insurance Premium Tax (IPT).
This cover is sold, arranged and administered by HomeServe and underwritten by Aviva Insurance Limited. Aviva Insurance Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Aviva Insurance Limited is registered in Scotland as company number 2116. Its registered address is:
HomeServe is an insurance intermediary and arranges and administers cover on behalf of the underwriter. HomeServe is a trading name of HomeServe Membership Limited, which is authorised and regulated by the Financial Conduct Authority for general insurance and credit broking activities, under firm reference number 312518.
Our registered address is:
HomeServe Membership Limited is registered in England as company number 2770612. Our VAT registration number is GB559669669.
The regulatory status of Aviva Insurance Limited and HomeServe can be checked on the Financial Conduct Authority’s Financial Services Register.
The full terms and conditions of your policy, plus other important documents about your cover and HomeServe’s services, can be downloaded here.
*Price includes any applicable Insurance Premium Tax and is subject to any inflation and tax rate changes.
Yorkshire Water Services Limited is an appointed representative of HomeServe Membership Limited. HomeServe Membership Limited is authorised and regulated by the Financial Conduct Authority (FCA) for general insurance and credit broking activities under firm reference number 312518.
Yorkshire Water Services Limited. Registered Office: Western House, Halifax Road, Bradford, BD6 2SZ. Registered in England and Wales No. 2366682.
**HomeServe calls may be recorded for quality control and training purposes. Calls to 0800 numbers are free from landlines and mobile phones, and will not be taken from your mobile phone inclusive call minutes. Lines are open 8am to 8pm weekdays, 8am to 4pm Saturday and 10am to 4pm Sunday.
Select "House" if you live in a detached, semi-detached, terrace or town house, or bungalow.
Select "Flat" if you live in a flat, apartment or maisonette.
We don't cover mobile homes, park homes or commercial business premises. For more details, take a look at our Terms & Conditions.